Returns & Exchanges
At nanamica, we strive to ensure your satisfaction with our high-performance technical garments. If you are not completely satisfied, you may return or exchange your items within 14 days of delivery provided they are in original, unworn condition with all tags attached.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Package
Securely pack the items in their original packaging, ensuring all nanamica tags and documentation are included to prevent damage during transit.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Check & Refund
Once our warehouse receives and inspects your return for compliance with our quality standards, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing